Kilimall, Kenya’s largest online shopping is now in Nigeria. We started operations in October 2016 and have been gathering momentum ever since. Our entrance into the Nigerian ecommerce system targeted at providing a more convenient and quality-driven service delivery for the Nigerian shoppers. This is a direct replication of our success in other African countries like Kenya and Uganda.
Since our introduction into the Nigerian system, we have been making tremendous impact in the ecommerce sector of the economy. Our business model is designed specifically to suit you the Nigerian ecommerce user and to deliver more value at every point of our contact with you.
Given our track record of optimal service delivery across Africa, we endeavour to replicate the same high quality service to our Nigerian customers. Kilimall is committed to becoming a formidable force in the ecommerce sector of the Nigerian economy. This we will achieve through consistency of quality products while offering this in the most convenient way to our customers.
Our service delivery has been optimized to ensure unrivalled satisfaction for our teeming customers. Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process. These services include our 7-day free return policy, order delivery-tracking, dedicated customer service support and many other premium services and customer friendly features.
We offer products that cut across various categories from Electronic Gadgets, Phones, Computers, Fashion Items to Home Appliances, Healthcare Products, Baby Products, Personal Care and much more.
In line with our promise of becoming Africa’s largest online mall, we intend to carry on a tradition of high customer-centric delivery that is crowned with optimum satisfaction in all areas. This we will achieve through creating a seamless bonding with you and by devising innovative ways of serving you better.
Given our forward-thinking approach towards service delivery, we promise to improve our relationship with you in every area that we connect with you.